Today’s manufacturers are faced with a competitive environment that demands more innovative, unique, highly-configured products and services designed to fit customers’ specific needs. Therefore, the ability to provide visibility into customer relationships and facilitate communication is critical to success.
Manufacturers that cannot efficiently deliver accurate quotes to customers risk losing business to competitors. Does your organization have what it takes to differentiate itself through customer engagement?
In this webinar, Infor’s Director of Industry and Solution Strategy, Nick Castellina, and Vice President, CPQ Strategy Ron Eismann will discuss the importance of customer communication for meeting manufacturer’s needs.
- The major trends that are impacting manufacturers today
- Best practices for managing the quote-to-order process
- Strategies for maximizing the value of customer information
- Tips for devising a digital transformation strategy focused on collaboration
Who Should Attend?
- C-level leaders at manufacturing, distribution companies
- ERP, IT Directors
- Operations Directors, Operations Managers. Plant Managers
- Anyone responsible for overall business process improvement
Infor has been building enterprise resource planning (ERP) solutions for enterprise-level and small and medium-sized businesses (SMBs) for more than 16 years.
Today, we offer industry-specific cloud software suites for businesses of all sizes—securely hosted through Amazon Web Services to quickly scale your company, without you having to worry about hosting or management.
Andrew Bolivar, Director, Center of ExcellenceUltra ConsultantsAndrew Bolivar is Director of Ultra's Center of Excellence and Senior Consultant with deep experience in business process improvement with a focus in the manufacturing and distribution sectors. Mr. Bolivar started his career in project administration for a national food manufacturer. He spent several years engineering and implementing inventory and production processes across multiple sites.
Ron Eismann, Vice President CPQ StrategyInforRon Eismann is Vice President of Strategy for Infor Configure Price Quote (CPQ). In this role, he is responsible for setting the product direction and go-to-market strategy for Infor CPQ. Ron has more than 25 years of experience in the enterprise software market, including 20+ years of experience with CPQ solutions.
Nick Castellina, Director of Industry and Solution StrategyInforNick Castellina is Director of Industry and Solution strategy where he is responsible for marketing messaging and strategic direction in the discrete manufacturing industries. Nick interacts with end-users to understand their challenges.